Building a Next-Generation Conversational Search Platform

Raji Rai
5 min readApr 20, 2024

In today’s fast-paced digital world, the quest for seamless access to information is ever-evolving. We’ve become accustomed to the convenience of search engines like Google, yet there’s a growing desire for more personalized and interactive experiences. This is where the convergence of search technology and artificial intelligence (AI) chat comes into play. By combining the robust search capabilities of search engines like Google with the engaging conversational AI platforms like ChatGPT, you can create something truly groundbreaking: a conversational search platform that not only retrieves information but also engages users in natural language dialogue.

Photo by KOBU Agency on Unsplash

Why Integrate Search with Chat?

Chat-based interfaces such as ChatGPT offer a conversational experience with personalized interactions, but may be limited by their knowledge base and natural language understanding capabilities that results usually in hallucinations. Traditional search engines provide comprehensive information retrieval and scalability, but may struggle with information overload and limited contextual understanding.

Integrating chat-based interfaces with search engines offers a synergistic solution that combines the strengths of both approaches, providing users with a more versatile, comprehensive, and…

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